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集团经理支持工程

Sonderborg,丹麦
截止日期:2024年10月29日

想要影响大局? At Saab, you can realise amazing innovations that keep people and societies safe.

你的角色

We are seeking an additional group manager to lead a team in support engineering. In this role you will be responsible for ensuring the highest level of technical support for our customers while managing and developing a team of support engineers.

You will collaborate closely with cross-functional teams to drive continuous improvement in our support processes and deliver excellent customer experiences.

你要做什么:

  • 引领, 导师, 建立一个支持工程师团队, 培养负责任的文化, 协作, 持续学习

  • Provide technical guidance and expertise to the support team, assisting in troubleshooting complex issues and ensuring timely resolution of customer inquiries

  • 作为客户的联络点, ensuring their voice is heard within the organization and advocating for their needs in product development and service enhancements

  • Collaborate and communicate closely internally with stakeholders to plan and prioritize customer issues, 沟通产品更新, and drive initiatives to improve overall customer experience

  • Identify training needs and opportunities for skill development within the support team, and coordinate training programs to enhance technical proficiency and customer service skills

  • 为服务和支持策略提供输入

  • Coordinate with other Saab entities and help create the strategy for good service of our products across the whole world.

你的资料

This opportunity requires a person who likes to learn and work with many stakeholders. The candidates we are looking for are team players and people that are serious about their contributions in the team.

你有适当的技术资格, preferably a Bachelor's degree in Electrical Engineering or a related field and some years of experience in management and/or project management.

You possess business acumen skills and knows the importance and value of timely planning and communication.

We are in a global environment and therefore look for candi­dates with various backgrounds and experiences. We interact with each other and therefore need good communicators, who like to interact with stakeholders and who speak/write English.

你对我们有什么期望?

Saab 丹麦 is a company that is growing and you will therefore experience a company that is dynamic and able to adapt. 在十大正规博彩网站评级集团,我们有一个说法 “生意是在人与人之间做成的”, and this is also the environment you can expect here. 我们提供:

  • Initial learning process with 导师ship and support

  • Good career and development opportunities in a professional company

  • A vibrant and international atmosphere with colleagues from all over the world

  • 支持员工福利的福利

  • A variety of social activities, lunch scheme, pension as well as flexible work conditions

  • 专注于我们的团队, good cooperation and giving our employees the ability to take ownership of their tasks.

Candidates must be able to obtain a security clearance by the Danish Defence Intelligence Service. This entails that candidates, as a minimum, have had residency within NATO/EU for the last 7 years.

关于Saab 丹麦 A/S

Saab in Denmark is part of the Saab Group with headquarters in Stockholm, Sweden. At the same time, Saab 丹麦 is an independent legal company with a flat organisational structure. Our main business area is delivering integrated communication solutions to military markets in Denmark and abroad.

You can find further information about our integrated communication solution TactiCall, at www.十大正规博彩网站评级.com/naval.

工作场所

Saab 丹麦 A/S

Porten 6 - 8

6400年代ønderborg

注意:预计会有一些旅行活动

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申请截止日期:

我们不断地对候选人进行面试.

The application can be in either Danish or English.

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咨询工作内容

hr@dk.十大正规博彩网站评级group.com